Since 2003, we have developed innovative technologies for ordering rides, freight transportation, roadside assistance, as well as shopping and delivery, making our services state-of-the-art, affordable, and safe.
We account for the specific features of both big cities and small towns, providing a unified service that lets our users interact effectively. Clients can order services in the most convenient way. Drivers can complete orders using an optimized search process. We also help them reduce their empty runs and idle time.
Our rapid growth in Russia and around the world
In the first 6 years, we established operations in 4 cities
In 2009, we took a huge leap forward, opening 7 cities in a single year
In 2010, we launched operations in 17 cities, and since then we have opened more than 20 cities per year
As of 2020, the service is operating in more than 500 Russian localities
In each city, we step up the competition, work for the benefit of both the people and the economy
We created an industry-specific digital platform where our users can interact directly with each other several years before ride-hailing apps became a global trend. Back in 2007, our drivers put down their walkie-talkies and instead started using our mobile app to work with orders.
Our innovative approach to business and our desire to satisfy our clients' evolving needs are transforming market for transportation services.
We are proud that our ambition and hard work have produced this system that supports our ongoing operations and provides analytics for agile management of the business.
Russia's largest specialized call center processes the huge volume of orders that come in round-the-clock by phone and through our website and the Maxim app. It also supports the drivers and couriers who work with orders via the Taxsee Driver app. A professional operator training program was developed based on our specifications.
In 2014, we began operations outside of Russia, opening offices in countries of the near and far abroad. We are now an international company.
During the first year after the franchise program started, we concluded more than 100 contracts to expand our service in partners' cities.
As of 2020, more than 400 contracts have been signed and paid for.
More than 300 franchisees are operating reliably now, and others are either launching or preparing to launch. This is the best business performance in the Russian taxi market.
Our statistics show that franchising is in the highest demand in small towns with a population of 10K-100K people, where no federal aggregators are operating. Local companies can't afford to develop expensive software and struggle to maintain a cutting-edge service on their own. Contracting with our service lets entrepreneurs gain a significant market advantage immediately.
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